← SMTP error codes

550 5.7.26 error (Gmail): The message isn't authenticated

Gmail requires mail to pass SPF or DKIM, aligned with the From domain, and DMARC for bulk senders. This message passed neither, or passed them for a different domain than the visible From.

permanentHard bounce · Authentication · Gmail

How to fix 550 5.7.26

  1. Publish an SPF record that includes the service actually sending, and sign with DKIM for your own domain.
  2. Make sure the SPF or DKIM domain matches the From domain (alignment) - a signature for your ESP's domain isn't enough.
  3. Add a DMARC record, even p=none, if you send more than a few thousand a day to Gmail.

Check the SPF record →

Why this happens

The receiver checks SPF, DKIM and DMARC and expects the domain in the visible From address to line up with at least one of them. A missing record, a sending tool nobody added to SPF, or a signature for the wrong domain all fail this check.

How to keep it from coming back

Publish SPF, enable DKIM signing for your own domain on every tool that sends as it, and add a DMARC record. Check alignment on a real message after every change to your sending setup.

Should I retry a 550 5.7.26 error?

Not as it stands. A permanent error means the same message will be refused again until the cause is fixed on your side. Fix the cause first, then send a fresh message; if it keeps failing after that, check the full text of the bounce for the exact reason.

Got the full bounce message?

The text after the code names the exact reason, and the same code can mean different things at different receivers. Paste the whole message into the decoder - it runs in your browser and nothing is sent.

Open the bounce decoder

Related error codes

Seeing this again and again? That's usually a reputation or authentication problem we can trace and fix at the source.

How we help: Consulting · Private infrastructure · Managed mailboxes · Monthly support