← SMTP error codes

550 5.7.1 error (Gmail): Message blocked - suspicious content or low sender reputation

Gmail judged this message likely unsolicited or suspicious, usually from the sending domain's or IP's reputation rather than one word in the text. It is a block on this message, and often on your next ones too.

permanentHard bounce · Reputation or blocklist · Gmail

How to fix 550 5.7.1

  1. Test the same email with the Spam Test to see what's costing points.
  2. Check the domain and IP for blacklists, and your Google Postmaster Tools reputation if you have volume.
  3. Pause the stream, fix authentication and list quality, and resume at low volume.

Test the email with the Spam Test →

Why this happens

Receivers score every sending IP and domain. A history of complaints, spam-trap hits, high bounce rates or a listing on a blocklist pushes that score down until mail is deferred or refused outright.

How to keep it from coming back

Warm up new domains and IPs gradually, send only to verified and relevant recipients, keep complaints near zero, and check your IPs and domains on blocklists regularly. Spread volume across mailboxes and domains instead of pushing one harder.

Should I retry a 550 5.7.1 error?

Not as it stands. A permanent error means the same message will be refused again until the cause is fixed on your side. Fix the cause first, then send a fresh message; if it keeps failing after that, check the full text of the bounce for the exact reason.

Got the full bounce message?

The text after the code names the exact reason, and the same code can mean different things at different receivers. Paste the whole message into the decoder - it runs in your browser and nothing is sent.

Open the bounce decoder

Related error codes

Seeing this again and again? That's usually a reputation or authentication problem we can trace and fix at the source.

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